BigCommerce has announced the appointment of Travis Hess as its new CEO, ushering in a new chapter for the leading open SaaS ecommerce platform. Hess, who joined BigCommerce as President in May 2024, brings extensive experience in global commerce, strategy, and digital transformation. He succeeds Brent Bellm, who has led BigCommerce for nearly a decade, positioning the company as a premier choice for B2C and B2B merchants worldwide.
A Leader with Deep Ecommerce Expertise
Travis Hess comes to the role with a strong background in ecommerce strategy and platform development. Prior to joining BigCommerce, Hess held executive leadership positions at major commerce agencies, including Accenture and The Stable. His experience in direct-to-consumer (DTC) commerce, omnichannel strategies, and partner ecosystem management makes him well-equipped to drive BigCommerce’s continued growth.
His leadership will focus on advancing BigCommerce’s core strengths: composable commerce, enterprise-grade functionality, and a commitment to delivering powerful solutions for merchants. As an agency that has partnered with BigCommerce for years, IntuitSolutions is excited to see how Hess will lead the platform into its next phase of innovation and expansion.
What This Means for BigCommerce Merchants
For merchants leveraging BigCommerce, this transition represents an opportunity for continued investment in platform improvements, flexibility, and scalability. Hess has emphasized his commitment to ensuring that businesses of all sizes can maximize their potential on BigCommerce, a vision that aligns with our own at IntuitSolutions, where we specialize in custom BigCommerce development, integrations, and UX enhancements.
As the ecommerce landscape continues to evolve, having a CEO with deep industry knowledge and hands-on experience in commerce transformation is a promising development for merchants looking to stay ahead of the competition. From B2B optimizations to headless commerce solutions, we anticipate exciting innovations under Hess’s leadership.
Looking Ahead: The Future of BigCommerce
With Hess at the helm, BigCommerce is expected to remain a strong competitor in the ecommerce platform space. The company’s commitment to open SaaS solutions and enterprise-grade features makes it an ideal choice for merchants looking for flexibility and customization. At IntuitSolutions, we’re eager to see how these changes will translate into new opportunities for businesses looking to enhance their BigCommerce stores.
For merchants considering BigCommerce or looking to optimize their existing store, now is a great time to explore how the platform’s evolving leadership can help propel business growth. Our team at IntuitSolutions is ready to help you make the most of BigCommerce’s capabilities.
Contact us today with your questions or to get started on your next BigCommerce project.
